Your game, your data.
Last updated: 17 October 2026. This is a translation; if the two versions differ, the Dutch version applies.
CaddiQ is your caddie on your phone. To advise you on the course, keep your score and let you play with others, I process a limited amount of data about you and your game. Here you can read which data, why, who can see it, how long I keep it and what rights you have. I process no more than necessary.
CaddiQ is a product of SDNY B.V., based in 's-Hertogenbosch, the Netherlands (Chamber of Commerce 32136104). For questions about your data or this statement, email privacy@caddiq.ai.
To give you advice for every shot, refine your club distances, keep your score and the standings, make flights and competitions work and improve the app. What golfers play together also helps the course map: how a hole plays, where the pin is. I use that without showing who it comes from.
Most of the processing is necessary to provide CaddiQ the way you use it (performance of a contract). Error reports and improvements fall under my legitimate interest in keeping the app working well and safely. Your phone only shares your location once you give permission yourself.
I use your answers to those questions only to improve CaddiQ. The overview I look at shows no names. If you do not want to take part, choose “No thanks”; then I will not ask you those questions again.
I do not sell your data, do not use it for advertising and do not send you marketing. You only get email that belongs to your account or to a competition you take part in.
If you report a problem, or the app records an error, I can, as the administrator of CaddiQ, view your account the way you see it: your rounds, your scorecard, your clubs and the errors the app reported. I only do that to help you or to fix a fault. Every time I look, it is recorded, as is every change I make to your account, together with the reason. That way I can always account for what happened to your data.
If an organiser has entered your email address for a competition, I keep that address with that competition and send you an invitation for it. I use the address for nothing else and do not turn it into an account unless you join yourself. If you want the address removed, email privacy@caddiq.ai.
Below such an invitation there is a link No more invitations via CaddiQ. If you choose it, you will no longer receive invitations via CaddiQ. For that I keep an encoded form (hash) of your address, not the address itself; that lets me recognise your address if someone enters it again. The organiser only sees that an address does not want invitations, not which one. I ask organisers to enter only the addresses of people who are happy with that.
CaddiQ shows golf professionals at the courses where they teach, on caddiq.ai and in the app. To approach pros I use what golf clubs publish on their own websites: name, role, the courses where someone teaches and business contact details. With that I prepare a draft profile and send the pro one invitation, with an unsubscribe link (legitimate interest). From the same public information I may write a suggested profile text in my own words; the pro decides whether to use it. I never copy photos from a club website.
A profile only becomes visible once the pro agrees. After that the pro completes it, for example with a photo, rates and a booking link, and can hide it again at any time. As long as a pro is listed with us, I check once a month whether they are still listed on the club’s website. If you are a pro and use the unsubscribe link or email privacy@caddiq.ai, I erase your contact details, profile text and photo. I only keep your name, so that I do not approach you again.
For a few parts I work with other parties. They process your data only for CaddiQ.
Transfers to the United States are covered by the safeguards these parties provide for them, such as the European Commission’s standard contractual clauses.
The app stores a few things on your own phone: that you are signed in, your current round, shots that still need to be sent if you had no signal, and your preferences. That way CaddiQ also works without a connection. I use no tracking cookies and no advertising networks.
On the website I count how often pages are viewed, to see which pages people find useful. For each page view I only keep: which page, the language, which website you came from (just the name, such as google.com), whether you use a phone, tablet or computer, and whether you click through to the app. I use no cookies for this, do not store your IP address and cannot link your visit to you or to an earlier visit. This data stays in the database in Frankfurt and is not shared with anyone.
I keep your data for as long as you have an account. If you delete your account, I erase everything straight away (see below). Error messages from the app I keep for 90 days, the places where you asked for advice together with the advice for 12 months. Temporary data, such as the weather for a piece of advice, I keep no longer than necessary.
You can do that at any time, in the app: Menu → Profile → Stop using CaddiQ? → Cancel and delete my data. After you confirm, I immediately and permanently erase your profile, clubs, rounds, scores, shots, rules questions, reports, your answers to questions about the app, the error messages from your device and your sign-in account. What the app stored on your phone is removed as well.
If it does not work in the app, email privacy@caddiq.ai.
For access, a copy of your data or an objection, email privacy@caddiq.ai. You will get an answer within one month.
When CaddiQ changes, I update this statement. The date at the top shows the latest change. After a change, the app asks you to read the new version when you open it. Please also read the terms of use.